Everything between the order and the shipping label.
Storefront, point of sale, inventory, manufacturing, CRM and accounting on every plan. Solo: $49/mo + 0% platform fee, up to 200 orders a month. Shop: $129/mo + 0% platform fee, no order cap. Pay As You Go: $0/mo + 2% of sales. Card processing fees are separate on all of them.
Commerce
Sell digital & physical products
+ Accounting
Expenses, income & receipt OCR
+ Inventory
Shop layout, picking & POs
+ Manufacturing
BOMs, work orders & SOPs
+ Custom/CAD
File uploads & quoting
Custom Products & CAD Files
Instant quoting is ready on every new store — switch it on when your rates are in
Accept custom orders with file uploads, specifications, and quote requests. Whether you're a CNC shop, 3D printing service, or custom fabricator — Kaniva handles the complexity of made-to-order products.
CAD & File Uploads
Accept DXF, DWG, STEP, STL, and other file formats at checkout. Customers upload their designs directly with their order.
Custom Specification Fields
Collect dimensions, materials, finishes, quantities, and any other specs you need. Configurable per product.
Quote-Before-Purchase
For complex jobs, let customers request a quote first. Review their files, send a custom price, then they can pay.
Lead Time Management
Set production lead times per product. Customers see estimated completion dates before ordering.
Custom Terms Acceptance
Require customers to accept custom terms at checkout — no refunds on custom work, design approval process, etc.
Build Stage Tracking
Track orders through production stages. Customers can see progress: Design Review → In Production → Quality Check → Ready.
E-Commerce Platform
Included on every plan
Product Management
- Digital products with instant downloads
- Physical products with shipping
- Build-to-order / custom products
- Dropship and resale products, with supplier stock feeds
- Product variants (size, color, etc.)
- Multiple images with gallery
- Categories and tags
- UPC, GTIN, MPN and ASIN on every product
- SEO-optimized product pages
Digital Downloads
- Secure file hosting
- Download limits per purchase
- Expiring download links
- Download fingerprinting
- Multiple files per product
- Variant-specific downloads
Shopping & Checkout
- Beautiful shopping cart
- Guest checkout option
- Stripe & PayPal payments
- Automatic tax calculation
- Real-time shipping rates
- Discount codes
- Order confirmation emails
- Google address autocomplete
Order Management
- Order status tracking
- Packing slips & invoices
- Shipping label generation
- Partial shipments & per-item fulfillment
- Refunds & cancellations
- Order notes & history
- Build stage tracking
Shipping Integration
- Shippo integration
- USPS, UPS, FedEx, DHL
- Real-time rate quotes
- Buy & print shipping labels
- Address validation
- Tracking updates
- Carrier service exclusions
- PrintNode label printing
Customer Features
- Customer accounts
- Order history
- Saved addresses
- Download access
- Product reviews with photos
- Back-in-stock request form
- Newsletter signup
Packing Station
- Barcode scanning workflow
- Multi-box packing interface
- Thermal label printing
- Visual pack-and-ship station
- Packing slip generation, with the bin for each line
- Box contents tracking
Reviews & Social Proof
- Automated post-delivery review request emails
- Token-based review submission (no login required)
- Photo reviews with image uploads
- Auto-approval by rating threshold
- Review request log & tracking
- Configurable review delay timing
Point of Sale
Included on every plan.
Sell at the counter, at shows and at events from the same catalogue and the same stock as your online store. Open the register in a browser on a laptop or tablet and start ringing up sales.
Register Screen
A full-screen register with your products in a grid, category tabs, search, a variant picker and a numpad. Runs in the browser on a laptop or tablet.
Barcode Scanning
Plug in any USB barcode scanner and scan a part number or variant SKU straight into the sale.
Take Payment
Cash with change due, tap or chip on a Stripe card reader, cards typed in, or a Venmo QR code. Split one sale across cash, card and Venmo, and let customers add a tip on the reader.
One Stock Count
Every sale becomes a regular order that takes stock and shows up in your reports, just like an online sale. Add the buyer's email and it lands on their customer record.
Drawer & Shifts
Open the register with a float, record cash in and out with a reason, and count the drawer at close. The session report shows over or short and a breakdown by payment type.
Discounts, Tax & Receipts
Line or whole-cart discounts with a cap you set, tax from your own tax rates, and the customer's choice of receipt: email, printed with your logo, or none. A Wi-Fi receipt printer prints with no dialog and opens the cash drawer.
Voids & Refunds
Void a sale the same day, or refund some lines or an amount later. Money goes back the way it came: to the card, by Venmo, or from the drawer. Staff refunds need an owner's approval PIN.
CRM & Customer Management
Included on every plan.
Go beyond basic customer lists. Manage contacts, companies, deals, and support tickets all in one place. Build relationships and close deals without leaving your store admin.
Contacts & Companies
Manage individual contacts and company records. Link contacts to companies, track communication history, and keep everything organized.
Deal Pipeline
Track sales opportunities through customizable pipeline stages. Assign values, set close dates, and forecast revenue at a glance.
Support Tickets
Handle customer inquiries with a built-in ticketing system. Assign tickets, track status, and use canned responses for fast replies.
Customer Groups
Create B2B pricing tiers and customer segments. Control product visibility and pricing by group for wholesale, VIP, and dealer programs.
Advanced Inventory
Shop layout, walk-order picking, purchase orders and Kanban
Go beyond basic stock counts. Draw your shop, label every shelf, and pick orders in walking order, with Kanban cards, purchase orders, supplier management and real-time alerts alongside.
Shop Layout
Draw each floor and its racks, even an upstairs or an odd-shaped building, and say how many shelves each bay has. Kaniva numbers every shelf in the order you walk the shop and prints the labels in that order.
Pick in Walking Order
Pick lists for one order or a whole batch, sorted by the walk through your shop and ending at packing. On a phone, scan the bin then the part, one stop at a time. Tote cards keep each order separate.
Scan Everything
Scan a shelf, then the bins and carts on it; scan a bin, then the parts going in. Any label in the shop (bin, PO, Kanban card, order, box or a maker's UPC) opens its page from one scan box.
Labels on Any Printer
Product, bin and shelf labels on a thermal printer, through PrintNode, or from your phone to a Bluetooth label maker.
Shared Layouts
Two of your stores in one building can share one layout and one set of shelf labels, while stock and orders stay each store's own.
Kanban Cards
Print physical cards with QR codes. When stock runs low, pull the card and scan to reorder instantly. Lean manufacturing made simple.
Purchase Orders
Create, send, and track POs. Email suppliers directly. Receive partial shipments. Dropship lines go to the supplier automatically when an order is paid. Full audit trail of all purchasing activity.
Supplier Management
Manage vendors with contacts, payment terms, and item-specific pricing. Track supplier SKUs and lead times for accurate ordering.
Multi-Location
Track inventory across warehouses, shelves, bins, and zones. Hierarchical locations with barcode support for pick accuracy.
Stock Alerts
Get notified when items hit reorder points. Email alerts for low stock, out of stock, and overstock conditions. Never miss a reorder.
Internal Transfers
Move inventory between locations with full tracking. Request, approve, and complete transfers with audit trail.
Receiving
Receive goods against POs with quantity verification. Partial receiving supported. Stock updates automatically on receipt.
Complete Audit Trail
Every stock change is logged. Adjustments, transfers, receipts, orders — full traceability for compliance and troubleshooting.
Manufacturing
Included on every plan. Advanced Inventory, which it builds on, is included on every plan.
Track production from raw materials to finished goods. Define BOMs, follow SOPs, manage work orders, and automatically consume components when production completes.
Bill of Materials (BOM)
Define recipes for your products. List components with quantities, track versions, duplicate for variations. Auto-calculate component needs for production runs.
Standard Operating Procedures
Document production steps with photos and instructions. Workers follow step-by-step guides, check off completion. Consistent quality every time.
Work Orders
Create from BOM or manually. Track status from draft to complete. Priority levels, due dates, assignments. Component availability checking before start.
Automatic Stock Updates
When you complete a work order, components are consumed and finished goods are added automatically. Full stock movement audit trail.
Batch/Job Tracking
Split work orders into jobs for shift tracking. Track good vs. scrap quantities per batch. Optional but powerful for quality control.
Progress Tracking
Workers check off SOP steps as they complete them. See who did what, when. Progress percentage updates in real-time.
Live Floor Board
Every active work order on one wall screen, grouped by machine: running, paused, down, or waiting on parts, with who's on it, time spent, and good and scrap counts. Refreshes every 10 seconds.
Floor Kiosk
Operators sign in on a shop tablet with a PIN or badge, pick jobs from their machine's queue, start, pause and finish with a live timer, log scrap with a reason, and report downtime.
Accounting & Finance
Included on every plan.
Know your true profitability. Track expenses, manage income, and understand your margins with built-in accounting tools. AI-powered receipt scanning makes expense entry effortless.
Expense Tracking
Log expenses by category, vendor, and date. Attach receipts, track recurring costs, and see where your money goes.
AI Receipt Scanning
Snap a photo of any receipt — or scan the QR code from your phone. Our AI extracts vendor, amount, date, and line items automatically. No manual data entry. Pay-per-use pricing keeps costs low.
Income Tracking
Track all revenue sources beyond orders. Record external sales, services, and other income in one place.
Order Cost Analysis
Track costs per order — product costs, shipping, fees, labor. See true profit margins on every sale.
Financial Dashboard
At-a-glance view of revenue, expenses, and profit. Track trends over time with visual charts and reports.
Expense Categories
Organize expenses with custom categories. Materials, shipping, marketing, tools — see spending breakdown by type.
Storefront & Content
Included on every plan
Homepage Builder
- Drag-and-drop section builder
- Reorderable content blocks
- Hero banners, featured products, text sections
- HTML content sections with rich editor
- No coding required
Blog
- Built-in blog with rich text editor
- Categories and tags
- SEO-friendly URLs
- Featured images
- Draft and published states
Theme Customization
- Brand colors and logo upload
- Neutral palette presets (Gray, Slate, Zinc, Stone)
- Custom status colors
- Mobile-responsive storefront
- Custom domain with free SSL
SEO Tools
- 301 redirect management
- Custom meta titles and descriptions
- Automatic XML sitemap
- Canonical URLs
- Open Graph and social sharing tags
Platform & Integrations
Isolated Databases
Every store gets its own database. Your data is never mixed with others.
256-bit SSL
Bank-level encryption on all connections. Free SSL on custom domains.
PCI Compliant
We never store card data. Payments handled by Stripe & PayPal.
Custom Domains
Use your own domain with automatic SSL certificate provisioning.
REST API
Full API access for integrations. Build custom workflows and connect your tools.
Webhook API
11 event types with automatic retries and failure tracking. Real-time notifications to your systems.
Mobile Responsive
Your store looks great on any device. Admin works on tablets too.
Team Roles
Owner, admin, and staff roles with appropriate access levels for your whole team.
Ready to build something?
Commerce, inventory, manufacturing, CRM and accounting from day one, on every plan. 30-day free trial, no credit card required.